Frequently Asked Questions
Please read our FAQ before sending us a message.
Yes, all orders come with a order tracker
All screws are supplied with your blind, a screwdriver is also included for hassle free fitting.
The majority of our orders are delivered within 3/5 working days. Scottish Islands, Isle of Man and Isle of Wight may take longer.
See our delivery page for information.
No, all blinds come with easy to follow fitting instructions. If for some reason these instructions are missing please call customer services and they will be sent out to you asap.
As all computer screens differ, this means there could be a slight variation in the colours and therefore we would recommend that you order our free colour swatch samples first to avoid disappointment.
If you have ordered the incorrect size, you must return it to us within 7 working days, undamaged and in the original packaging for an exchange.
You will be able to change your order within 12 hours providing you have not paid for next day delivery.
All blinds are guaranteed for 3 years.